Frequently Asked Questions

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Do I need prior experience?
No. Start with Beginner modules such as Watchmaking Basics. We build up from core bench habits (handling, cleaning, lubrication fundamentals) before moving to full movement service routines.
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What tools are required?
We list essential tools in each course overview. Most learners begin with a basic bench set: quality screwdrivers, tweezers, movement holder, loupe, and cleaning supplies. As you advance, you’ll add specialty tools per movement family.
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Are there certificates?
Certificates are issued upon completion of assessments with passing scores. If an assessment requires photo/video verification, we provide clear submission requirements and turnaround expectations.
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How are courses updated?
We release updates on a regular cadence, documented in course change logs. When we revise procedures (e.g., lubrication points or part-handling), we note what changed and why, so you can keep your workflow consistent.
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Can I learn on a budget, or do I need premium tools?
You can start on a budget if you prioritize a few reliable essentials. We highlight where precision matters most (tweezers, screwdrivers, magnification) and where budget options are acceptable early on (some consumables and storage).
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What’s the typical weekly time commitment?
Most learners do well with 3–5 hours per week. If you can dedicate a single focused session plus a short review session, you’ll progress steadily without rushing delicate procedures.
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Do you cover quartz watches too?
The core focus is mechanical watch repair. However, many bench skills transfer directly (diagnostics discipline, cleanliness, handling). If a module includes quartz-related context, it’s clearly labeled in the course overview.
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Where can I find refund / cancellation details?
Policy details are provided during checkout and in your enrollment confirmation. If you’re unsure which terms apply to your purchase date, send a message through the question form and include your receipt email.
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